1. SUCCESSFUL LEADERSHIP AND SELF-LEADERSHIP
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recognizing strengths and weaknesses
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introduction to basic leadership skills;
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leadership "inward" - work on yourself;
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leadership "outwards" - work with your team;
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recognizing and practicing the basics of emotional intelligence;
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situational, servant, and principled leadership;
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encouraging self-initiative;
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analysis of examples, theories and approaches of successful leaders
2. SUCCESSFUL COMMUNICATION
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basic communication skills;
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win-win communication;
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principles of verbal and nonverbal communication;
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conducting efficient business meetings;
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successful written communication;
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use of new communication technologies (smart phone, e-mail, Internet, social networks);
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successful presentations analysis of examples, theories and approaches of successful communicators
3. POSITIVE ORGANIZATIONAL CULTURE AND CONFLICT MANAGEMENT
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constructive and destructive conflicts;
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sources and triggers of conflict behavior;
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conflicts and positive thinking;
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measuring and encouraging organizational optimism;
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conflict resolution methods and techniques
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special tools: self-assessment of optimism, scholarship game
4. CREATING WINNING TEAMS
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distinguishing working groups from teams;
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stages of team formation and development
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understanding the essence of team roles;
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team members flexibility and adaptability;
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successful communication in a team;
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leading winning teams;
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team problem solving;
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leading multicultural teams;
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analysis of examples, theories and approaches of successful leaders;
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special tools: survival game, Belbin team role test
5. MOTIVATION AND SELF-MOTIVATION
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motivation theory and models;
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five foundations of successful motivation;
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tools and methods to increase motivation;
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motivational meeting management;
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encouraging initiative, expressing praise;
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apology strategy, expressing critics, creating stimulating interpersonal relationships;
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analysis of examples, theories and approaches of successful leaders; special tools:
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self-assessment of motivators and motivation styles
6. SUCCESSFUL DELEGATION
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autocratic and democratic leadership;
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delegation with confidence;
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four-step delegation model
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main problems and dilemmas of delegation;
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analysis of examples, theories and approaches of successful leaders;
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special tools: a reminder of successful delegation
7. INCREASING PERSONAL EFFICIENCY
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priority management - methods and techniques;
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time management - the meaning of time in making business and life decisions;
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raising awareness and improving self-efficacy;
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setting and selecting personal and business goals and values;
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the connection between self-esteem, security and purpose;
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analysis of examples, theories and approaches of successful leaders;
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special tools: ABC and MBO patterns
8. CREATIVITY AND INNOVATION MANAGEMENT
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the difference between creativity and innovation;
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types of human thinking and the emergence of ideas;
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idea generation process;
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methods of encouraging creative thinking;
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change management, innovation management, reengineering, and redesign;
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communicating change and "selling ideas"
9. STRESS MANAGEMENT - HOW TO AVOID BURNOUT SYNDROME
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causes and sources of stress;
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stress reduction methods and techniques;
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the impact of stress on health ;
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psychological preparation for stressful situations;
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analysis of examples, theories and approaches of successful leaders;
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special tools: self-assessment of stress levels, exercises anti-stress techniques
10. CHALLENGES OF DIGITAL TRANSFORMATION
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digital transformation trends and their impact on the individual and the organization
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technological challenges of digital transformation
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value challenges of digital transformation
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organizational challenges of digital leadership
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special tools: best practice analysis and case studies